Complaints on Tasks

Tasks cannot be placed in Mindrift if they:

- Advertise and promoting sites, goods or services, are advertising fraud, including buying reviews, click fraud, rating boosting, etc.

- Disclose personal information of the performer or third parties.

- May cause harm to the performer.

If you suspect that a task violates the rules of Mindrift (for example, it contains child pornography or requires you to provide valid bank card details, etc.), please contact our Support Team and be sure to specify the name of the author and the title of the task.

What should I do if a task contains a suspicious link or file?

According to the User Agreement, the Mindrift platform does not guarantee that the Mindrift website or the server that makes the Mindrift website function, as well as URL links posted on the Mindrift website, are free of viruses and/or other malicious components.

We do our best to ensure the safety of our users, but unfortunately, we cannot guarantee that all the links you click on during your tasks will not contain any malicious programs or elements.

The task contains sensitive and/or explicit content.

Each country has its own laws defining the concept of illegal content, which users should follow when completing tasks. Laws concerning sensitive and explicit content vary by country. You are responsible for following the laws that apply to you. You can stop the task and report it if you believe the content is illegal or violates Mindrift policies.

As described in clause 9.3 of the User Agreement, some tasks may include links to third-party websites. If you believe that these materials may violate the laws of your country, you may refuse to perform this type of task.

If you feel that a document contained in a task violates our policies or the laws of your country, you can complain about the task. To do this, click on the "Feedback" section at the top right in the web version and select "Complain about violations". In the mobile version, click on the three dots in the top right corner and click on "Complaint".

How to turn down 18+ tasks:

On the Mindrift website:

Please note that under the User Agreement terms, Mindrift tasks may contain "sensitive or explicit" (including pornographic) content.

If it's unacceptable to you, you can refuse to perform these tasks in the settings. To do this, go to "My profile", click "Edit" and clear the box next to "I agree to perform tasks that contain sensitive or explicit content".

In the IOS App:

Go to the "More" section, then to "Settings" and change the switch "Sensitive or explicit content".

In the Android App:

Go to "Settings" and change the switch "Sensitive or explicit content".

The author asks me to record a video, or audio, or send a photo.

Some tasks may ask you to record audio or video or take a photo. Participation is optional. Before starting, read the task instructions carefully and make sure you understand how the recording will be used. If you would like to reject such tasks for some reason you can just choose another task from the list of available ones.

I don’t want to do a specific task. What should I do?

You are always free to skip any tasks you don’t wish to complete. Participation on our platform is entirely voluntary, and choosing not to take part will not result in any penalties or negative consequences.